Civil Mediation Workshop 2017/MCLE

Rule 8 of the Supreme Judicial Court’s Uniform Rules of Dispute Resolution prescribes system-wide standards for court-connected alternative dispute services in Massachusetts. Its guidelines establish training, evaluation, mentoring, and continuing education requirements for mediators. MCLE is pleased to present this four-day workshop, which trains people to mediate civil cases under Rule 8.

Basic mediation training emphasizes interactive participation and encourages “learning by doing.” It includes a mixture of theory and practice. Lecture and role-play sessions cover basic considerations in the types of disputes addressed by mediation.

MCLE’s Civil Mediation Workshop teaches you: the steps of the mediation process; the role of the mediator; mediation skills/strategies; listening; using neutral language; rephrasing; asking follow-up questions; summarizing; identifying issues; negotiating agreement; note taking; agreement writing; ethical and legal issues in mediation; values; bias awareness; personally sensitive issues; physical/substance abuse; cultural diversity; mediation demonstration; and coached role-plays.